Our case studies showcase how councils across the UK have used benchmarking, in-depth fees & charges reviews, and expert insight to make smarter, data-driven decisions. Drawing on work with over 90 councils, these examples highlight how a focused approach to fees and charges can uncover previously overlooked income opportunities, align charges with full cost recovery, and strengthen financial resilience. From identifying income “hotspots” to optimising pricing structures and supporting effective implementation, each case demonstrates the tangible value that evidence-based reviews bring to local government finance.